Frequently Asked Questions
About Our Services
What types of domestic staff do you place?
We specialize in placing high-quality household professionals including nannies, housekeepers, personal assistants, private chefs, and estate managers. Each placement is carefully matched to your family’s specific needs, lifestyle, and preferences.
How long have you been in business?
Mansfield Domestics has been serving Orange County and Southern California families since 2014, building a reputation for excellence in domestic staffing and personalized service.
What areas do you serve?
We primarily serve Orange County and throughout Southern California, including Newport Beach, Irvine, Laguna Beach, Huntington Beach, Costa Mesa, Mission Viejo, and surrounding communities.
Do you offer both full-time and part-time placements?
Yes, we accommodate various scheduling needs including full-time live-in positions, full-time live-out arrangements, part-time schedules, and temporary placements for special events or coverage needs.
The Hiring Process
How does your placement process work?
Our five-step process includes: Discover (understanding your needs), Connect (matching with candidates), Select (interviews), Welcome (smooth integration), and Support (ongoing assistance). The typical process takes 2-4 weeks depending on your specific requirements.
How much does your service cost?
Our fees vary based on the type of position, schedule requirements, and specific needs. We provide transparent pricing during your initial consultation and work within various budget ranges to find the right solution for your family.
What if the placement doesn’t work out?
We offer a comprehensive guarantee period with each placement. If the match isn’t perfect within the first 90 days, we’ll work diligently to find a replacement at no additional placement fee.
How many candidates will I interview?
Typically, we present 3-5 pre-screened, highly qualified candidates who match your specific criteria. This ensures you have excellent options without being overwhelmed by too many choices.
Background Checks & Safety
How thoroughly do you screen candidates?
Every candidate undergoes comprehensive background checks including criminal history, driving records, employment verification, education confirmation, and professional references. We also verify legal work authorization and conduct in-depth personal interviews.
Do you check references?
Absolutely. We conduct thorough reference checks with previous employers, verify employment history, and speak directly with families who have worked with each candidate. We don’t rely solely on written references.
Nanny-Specific Questions
What qualifications do your nannies have?
Our nannies come with various qualifications including early childhood education degrees, CPR/First Aid certifications, previous nanny experience, and many have additional specializations in areas like newborn care, special needs, or multilingual capabilities.
Can I find a nanny who speaks a specific language?
Yes, we have multilingual candidates who speak Spanish, French, Mandarin, and other languages. We can prioritize language requirements in our candidate matching process.
Do you place nannies for newborns?
We specialize in newborn care and have experienced nannies with specific training in infant care, feeding schedules, sleep training, and postpartum family support.
What about nannies for multiple children?
Many of our nannies have extensive experience managing households with multiple children of various ages. We specifically match candidates based on your family size and children’s ages.
Household Staff Questions
Do your housekeepers provide their own supplies?
This is negotiable and depends on your preference. Some families prefer to provide all cleaning supplies and equipment, while others prefer staff to bring their own eco-friendly products. We can accommodate either arrangement.
Can I hire someone for just cooking or meal preparation?
Yes, we place private chefs and meal preparation specialists who can handle everything from daily family meals to special dietary requirements, meal planning, grocery shopping, and kitchen management.
What about estate managers for larger properties?
We have experienced estate managers who can oversee larger properties, coordinate with other household staff, manage maintenance schedules, and handle various administrative duties.
Practical Considerations
How quickly can you find someone?
While we maintain a database of pre-screened candidates, finding the perfect match typically takes 2-4 weeks. For urgent needs, we can often provide temporary coverage while conducting a thorough search for your permanent placement.
What happens if my employee gets sick or takes vacation?
We can provide backup coverage through our network of qualified temporary staff, ensuring your household routine continues smoothly even when your regular employee is unavailable.
Do you provide ongoing support after placement?
Absolutely. We maintain relationships with both families and placed staff members, providing ongoing support, mediation if needed, and assistance with any adjustments or concerns that may arise.
Getting Started
What information do you need from me to begin?
We’ll discuss your family’s schedule, children’s ages and needs, household routines, preferred candidate qualifications, budget parameters, and any special requirements or preferences during your initial consultation.
How do I schedule a consultation?
Contact us at 714-369-8293 or tiffany@mansfielddomestics.com to schedule your complimentary consultation. We can meet in person, conduct a video call, or have a detailed phone discussion based on your preference.
Is there an upfront fee?
We never charge a fee until you hire on a candidate. Our goal is to find the perfect match for your family, and we’re transparent about all costs involved in the process.
What makes Mansfield Domestics different from other agencies?
Our personalized approach, rigorous screening process, local Orange County expertise, ongoing support, no cost screening, and commitment to finding the perfect family and practical fit sets us apart. We treat each family as unique and prioritize long-term successful placements over quick turnarounds.
Ready to get started? Contact Mansfield Domestics today at 714-369-8293 or tiffany@mansfielddomestics.com to schedule your complimentary consultation and take the first step toward finding the perfect addition to your household team.